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Go to the shopShipping policy
Thank you for choosing Science of Coffee for your coffee needs. We strive to provide you with the freshest, high-quality coffee beans roasted to perfection. Please take note of our shipping policy to ensure a smooth and enjoyable experience.
1. Roasting Process:
All our coffee orders are roasted to order to guarantee maximum freshness. After receiving your order, our dedicated team begins the roasting process within 1-5 business days.
2. Shipping Carriers:
We utilize reliable shipping services such as USPS, UPS, or FedEx to ensure your coffee reaches you in the best condition and within a reasonable time frame.
3. Shipping Duration:
The shipping duration varies depending on your location within the United States.
Typically, shipping may take between 1-5 business days from the date of dispatch. Please note that this does not include the time taken for roasting the coffee.
4. Order Processing:
- Orders are processed promptly upon receipt. You will receive a confirmation email once your order is successfully placed. Another notification will be sent when your order is being prepared for shipping.
5. Tracking Information:
Once your order is shipped, a tracking number will be provided via email, allowing you to monitor the shipment's progress and estimated delivery date.
6. Multiple Shipments:
If your order contains multiple items, there might be a possibility of them being shipped separately. You will be notified if this is the case, and tracking details will be provided for each shipment.
7. Holiday and Peak Periods:
During holidays or peak periods, there might be slight delays in processing and shipping due to increased order volumes. We appreciate your understanding during these times.
8. Delivery Issues:
While we strive for timely delivery, external factors like weather conditions or unforeseen circumstances might cause delays. If you encounter any issues with your delivery, please contact us at support@scienceofcoffee.com, and we will assist you promptly.
9. International Shipping:
- At the moment, we only ship within the United States. We hope to expand our shipping reach in the future to serve our international customers.
10. Shipping Costs:
- Shipping costs are calculated based on the total weight of your order and the shipping destination. The exact shipping charges will be displayed during the checkout process.
11. Returns and Exchanges:
- Due to the nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.
Please feel free to reach out to our customer support team at support@scienceofcoffee.com for any further inquiries or assistance regarding shipping or your order. We appreciate your support and hope you enjoy your freshly roasted coffee!
1. Roasting Process:
All our coffee orders are roasted to order to guarantee maximum freshness. After receiving your order, our dedicated team begins the roasting process within 1-5 business days.
2. Shipping Carriers:
We utilize reliable shipping services such as USPS, UPS, or FedEx to ensure your coffee reaches you in the best condition and within a reasonable time frame.
3. Shipping Duration:
The shipping duration varies depending on your location within the United States.
Typically, shipping may take between 1-5 business days from the date of dispatch. Please note that this does not include the time taken for roasting the coffee.
4. Order Processing:
- Orders are processed promptly upon receipt. You will receive a confirmation email once your order is successfully placed. Another notification will be sent when your order is being prepared for shipping.
5. Tracking Information:
Once your order is shipped, a tracking number will be provided via email, allowing you to monitor the shipment's progress and estimated delivery date.
6. Multiple Shipments:
If your order contains multiple items, there might be a possibility of them being shipped separately. You will be notified if this is the case, and tracking details will be provided for each shipment.
7. Holiday and Peak Periods:
During holidays or peak periods, there might be slight delays in processing and shipping due to increased order volumes. We appreciate your understanding during these times.
8. Delivery Issues:
While we strive for timely delivery, external factors like weather conditions or unforeseen circumstances might cause delays. If you encounter any issues with your delivery, please contact us at support@scienceofcoffee.com, and we will assist you promptly.
9. International Shipping:
- At the moment, we only ship within the United States. We hope to expand our shipping reach in the future to serve our international customers.
10. Shipping Costs:
- Shipping costs are calculated based on the total weight of your order and the shipping destination. The exact shipping charges will be displayed during the checkout process.
11. Returns and Exchanges:
- Due to the nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.
Please feel free to reach out to our customer support team at support@scienceofcoffee.com for any further inquiries or assistance regarding shipping or your order. We appreciate your support and hope you enjoy your freshly roasted coffee!
